Shipping Policy

At MarutiKart, we aim to deliver your orders safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a confirmation message or email with tracking details, where available.

Delivery Time

Delivery timelines may vary based on your location, product availability, courier service, and other operational factors.

• Metro cities: Usually delivered within 3–7 business days

• Other locations: Usually delivered within 5–10 business days

• Remote areas: Delivery may take additional time

During sale periods, festivals, weather disruptions, or high order volumes, delivery may take longer than the estimated timeline.

Shipping Charges

Shipping charges, if applicable, will be shown clearly at checkout before payment is completed. MarutiKart may offer free shipping on selected products, orders, or promotional campaigns.

Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, or WhatsApp, depending on the contact information provided during checkout.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number. MarutiKart will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delayed or Undelivered Orders

While we work with trusted delivery partners, delays may occasionally occur due to weather conditions, operational issues, incorrect addresses, or circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact our support team with your order number for assistance.

Damaged Package at Delivery

If the package appears damaged, tampered with, or opened at the time of delivery, please do not accept it. Contact our customer support team immediately with clear photos or a video of the package.

Contact Us

For any shipping-related questions, please contact us through the support details available on the MarutiKart website.