Terms & Conditions

Welcome to MarutiKart. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing, browsing, registering, or placing an order on MarutiKart, you agree to these Terms & Conditions.

Use of Website

You agree to use the MarutiKart website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with website functionality, submit false information, or use the platform for fraudulent activity.

We may update, suspend, restrict, or discontinue any part of the website, products, offers, or services at any time without prior notice.

Product Information

We make reasonable efforts to display product images, descriptions, prices, specifications, and availability accurately. However, actual product colour, size, packaging, or appearance may vary slightly due to screen settings, lighting, manufacturer updates, or other factors.

Product availability is subject to change without notice. We reserve the right to limit quantities, cancel orders, or refuse service where necessary.

Pricing and Offers

All prices are displayed in Indian Rupees (INR) unless stated otherwise. Prices, discounts, offers, shipping charges, and promotional benefits may change at any time without prior notice.

In the event of an incorrect price, technical error, or listing mistake, MarutiKart reserves the right to cancel or modify the affected order. If payment has already been received, the applicable refund will be processed according to our Refund Policy.

Orders and Acceptance

Placing an order does not guarantee acceptance. An order is considered accepted only after it has been processed and dispatched.

We may cancel or refuse an order if we suspect fraud, unauthorized payment activity, incorrect pricing, product unavailability, incomplete customer information, repeated failed delivery attempts, or violation of these Terms & Conditions.

Payments

Payments may be made using the payment methods available at checkout. By placing an order, you confirm that you are authorized to use the selected payment method.

MarutiKart does not store complete card details, UPI PINs, or banking credentials. Payments are processed through secure third-party payment partners.

Shipping and Delivery

Estimated delivery timelines are provided for convenience and may vary due to location, courier operations, weather, public holidays, high order volumes, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate delivery information. Please review our Shipping Policy for more details.

Returns, Refunds and Replacements

Returns, refunds, and replacements are subject to the eligibility conditions mentioned in our Return & Refund Policy. We may request photos, videos, packaging details, or other evidence to verify a claim.

Products returned without approval, used products, products without original packaging, or products damaged due to customer misuse may not qualify for a refund or replacement.

Cancellation

Orders may be cancelled before dispatch, subject to order status and processing. Once an order is shipped, cancellation may not be possible. Eligible returns can be requested after delivery according to our Return & Refund Policy.

Intellectual Property

All content on the MarutiKart website, including logos, text, graphics, product images, banners, layouts, designs, and website materials, is owned by or licensed to MarutiKart and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

User Content and Reviews

If you submit reviews, ratings, feedback, images, or other content, you confirm that it is accurate, lawful, and does not violate the rights of others.

MarutiKart may remove, edit, reject, or moderate user-generated content that is misleading, offensive, fraudulent, illegal, spammy, or unrelated to the product or service.

Limitation of Liability

To the maximum extent permitted by law, MarutiKart will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, services, delays, or third-party actions.

Our total liability for any claim related to an order will not exceed the amount paid by the customer for the relevant product or order.

Third-Party Services

Our website may use or link to third-party services, including payment gateways, logistics providers, apps, and external websites. MarutiKart is not responsible for their content, policies, availability, or actions. Use of third-party services may be subject to their own terms and policies.

Changes to Terms

We may revise these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the website after changes are posted means you accept the revised Terms & Conditions.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts located in the city where MarutiKart operates, unless otherwise required by applicable law.

Contact Us

For questions regarding these Terms & Conditions, please contact us through the support details available on the MarutiKart website.